Friday, January 22, 2021

FTC’s first BOTS Act cases: Just the ticket to help protect consumers from ticket bots

Bureau of Consumer Protection. Business Alerts From the Federal Trade Commission

By Lesley Fair

Remember live music? Remember the thrill of enjoying a performance or sporting event with a packed house of fans? As we look forward to a return to in-person entertainment, it's easy to forget the frustration of trying to buy tickets as soon as online sales opened only to be shut out by companies that used tricks to grab them up and sell them at much higher prices. That's the conduct Congress intended to stop with the passage of the Better Online Ticket Sales (BOTS) Act. The FTC just settled its first cases against defendants charged with violating the statute.

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