Thursday, March 25, 2021

20/20 vision: Highlights of the year

Consumer Alerts from the Federal Trade Commission

by Carol Kando-Pineda
Attorney, FTC, Division of Consumer & Business Education

While everything about the past year has felt strange and new — I just can't say unprecedented another time — we could see one thing coming: scammers seized any opportunity to take advantage of the confusion and heightened emotion surrounding COVID-19. So, the FTC sprang into action, suing companies that made deceptive claims and did not correct them, making sure that deceptive claims for hundreds of products were quickly removed, sending hundreds of warning letters, and creating a dedicated site to share information as quickly as possible. We kept moving on other issues, too, got back $483 million to consumers who lost money to frauds, and expanded our outreach. Here's the highlight reel from 2020.

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