Monday, January 31, 2022

What to know about Hubble’s $3.5 million settlement with the FTC

Consumer Alerts from the Federal Trade Commission

by Colleen Tressler
Division of Consumer and Business Education, FTC

Anyone who sells you contact lenses without first getting a copy of your prescription or properly verifying your prescription information with your prescriber is selling them illegally — and putting your eye health at risk. That's because wearing contacts that haven't been fitted to your eyes can cause corneal scratches, eye sores and irritation, and conjunctivitis (pink eye).

The FTC just filed a complaint­ against Vision Path, doing business as Hubble, alleging that the company failed to get or properly verify contact lens prescription information submitted by customers, sold lenses after prescription verification requests were denied, altered prescriptions from the prescribed brands to Hubble lenses, and failed to maintain required records.

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