Wednesday, May 31, 2023

Not home alone: FTC says Ring’s lax practices led to disturbing violations of users’ privacy and security

Bureau of Consumer Protection. Business Alerts From the Federal Trade Commission

By Lesley Fair

Many consumers who use video doorbell and security cameras want to detect intruders invading the privacy of their homes. Consumers who installed Ring may be surprised to learn that according to a proposed FTC settlement, one "intruder" that was invading their privacy was Ring itself. The FTC says Ring gave its employees and hundreds of Ukraine-based third-party contractors up-close-and-personal video access into customers' bedrooms, their kids' bedrooms, and other highly personal spaces – including the ability to download, view, and share those videos at will. And that's not all Ring was up to. In addition to a $5.8 million financial settlement, the proposed order in the case contains provisions at the intersection of artificial intelligence, biometric data, and personal privacy. It's an instructive bookend to another major biometric privacy case the FTC announced today, Amazon Alexa. 

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